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The price of popularity

with 8 comments

As many will be aware the support for Oracle XE is peer support, by way of a hosted forum over at forums.oracle.com. This is a place I intend to frequent regularly, but boy is my patience wearing thin.

I first started getting annoyed with the login process last week, but today I have tried 4 times to login. The average length of time from hitting go on the username/password screen to seeing the forum is 98 seconds. This is really not acceptable.

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Written by Niall Litchfield

November 14th, 2005 at 2:55 pm

Posted in Uncategorized

8 Responses to 'The price of popularity'

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  1. >> The average length of time from hitting go on the username/password screen to seeing the forum is 98 seconds.

    Niall. The secret is to log in first thing in the morining (whilst most of America i still asleep) and just keep a session open for the whole of the day. I find Firefox is a lot better for this than IE was.

    Still, you’d think Oracle would regard the forums as an advertisemnet for the scalability and reliability of Oracle products. But apparently not.

    Cheers, APC

    APC

    14 Nov 05 at 4:17 pm

  2. well, not sure if it is popularity, or j2ee that shows scaling hick ups.

    thierry

    14 Nov 05 at 5:52 pm

  3. Niall,

    I’ve been logging in and out frequently myself. I’ve never had it take long to get in or out of the forum. Is this a widespread problem encountered by others?

    Thomas Kyte

    14 Nov 05 at 5:57 pm

  4. I don’t have such slow responses. However, I do find the repeated need to login annoying – it would be nice to have some sort of cookie-based “Remember me” option.

    Also, I have a bookmark for the XE forum. When I use it, but am not already logged in, I get redirected to the login screen. Then, when I log in, I get sent to the main forums page, rather than to the XE forum that I was aiming for. Not a crisis, but definitely annoying.

    I do find that the Oracle forums aren’t as user-friendly as many web-based forums out there. This is a shame when XE support is forum-based.

    Paul

    Paul Moore

    15 Nov 05 at 11:07 am

  5. Don’t have such a slow response either (accessing it currently from europe).

    Anonymous

    15 Nov 05 at 12:04 pm

  6. I can’t even log in, so 98 seconds is a good deal better than I’m getting! Count your blessings!!

    Howard Rogers

    15 Nov 05 at 12:09 pm

  7. I’ve posted a few questions to the forum and hit it at different points during the day.. I haven’t experienced any performance issues.

    Dave Best

    15 Nov 05 at 2:02 pm

  8. It sure isn’t my idea of quick ;)

    Can’t they at least setup OSSO to use permanent cookies so that we don’t have to sign in all the time?

    MGC

    16 Nov 05 at 11:04 am

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